Customer Service Representative - State Farm Agent Team Member
Full Time • West Little Rock, AR
Responsive recruiter
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
Since 2013, our agency has been a top-performing office in Central Arkansas, achieving Million Dollar Round Table status and setting the standard for excellence. We are a high-energy, results-driven team that takes pride in providing outstanding service while creating real opportunities for professional growth.
Since 2013, our agency has been a top-performing office in Central Arkansas, achieving Million Dollar Round Table status and setting the standard for excellence. We are a high-energy, results-driven team that takes pride in providing outstanding service while creating real opportunities for professional growth.
We offer competitive salary, commissions, health, vision, and dental benefits, paid time off, and office incentives to reward hard work and dedication. Our culture is supportive and goal-oriented, where team members are encouraged to grow, succeed, and maximize their earning potential.
If you’re looking to be part of a top-tier agency that values its people and provides the tools for success, we’d love to connect with you!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Charlotte Potts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
Looking for the skills and confidence to run a business in the future?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Charlotte Potts - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in North Little Rock.
- I am a proud graduate of University of Central Arkansas.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none